Hyundai Coupe Leaps Mazda MX5 In JD Power Survey
The Hyundai Coupe has scored an impressive result in the 2006 What Car? J.D. Power Survey of Customer Satisfaction, improving its previously solid performance still further and proving Hyundai's position as one of the leading brands for quality, reliability and owner satisfaction.
Hyundai now has six cars ranking among the top five in their respective categories. Matrix was the outright winner for the Compact MPV category, while the sporty Coupe ranked 3rd in the Coupe/Roadster segment.
It’s no secret that the Hyundai Coupe is a remarkable success story, but it now rates higher than the Mazda MX-5 and scores well above the industry average rating for the sector.
An overall Customer Satisfaction Index (CSI) score of 813 points means that this year Hyundai ranks as the 10th best brand overall, up from 15th in 2005 and ahead of Audi, Mercedes-Benz, Saab and Volkswagen.
To put the result into further context, Hyundai improved its customer satisfaction reputation by 18 percentage points overall, compared with an industry average improvement of just five points.
In terms of customer satisfaction, the survey concludes that the lengthening of warranty durations witnessed industry-wide in recent years has undoubtedly had a positive effect on ratings; in this respect Hyundai of course leads the field with its unmatched standard five-year unlimited-mileage warranty.
Resources:
Used Hyundai Coupe
Hyundai now has six cars ranking among the top five in their respective categories. Matrix was the outright winner for the Compact MPV category, while the sporty Coupe ranked 3rd in the Coupe/Roadster segment.It’s no secret that the Hyundai Coupe is a remarkable success story, but it now rates higher than the Mazda MX-5 and scores well above the industry average rating for the sector.
An overall Customer Satisfaction Index (CSI) score of 813 points means that this year Hyundai ranks as the 10th best brand overall, up from 15th in 2005 and ahead of Audi, Mercedes-Benz, Saab and Volkswagen.
To put the result into further context, Hyundai improved its customer satisfaction reputation by 18 percentage points overall, compared with an industry average improvement of just five points.
In terms of customer satisfaction, the survey concludes that the lengthening of warranty durations witnessed industry-wide in recent years has undoubtedly had a positive effect on ratings; in this respect Hyundai of course leads the field with its unmatched standard five-year unlimited-mileage warranty.
Resources:
Used Hyundai Coupe
2 Comments:
Hyundai has come a long way from its cars 10-15 years ago.
By Stacey Wilson, at 6/14/2006 03:43:00 AM
It sure has!!
I remember the Hyundai Coupe S when the gearbox housings inside the car used to rust and the immobiliser was on the clutch.
It was a bit quirky then but who'd have thought it would evolve they way it has now.
Hyundai are making some pretty decent looking cars now, especially the new Santa Fe.
By Anonymous, at 6/15/2006 11:31:00 AM
Post a Comment
Links to this post:
Create a Link
<< Home